Privacy policy

Last updated: 13 September 2026

Venga Party Bus Sydney respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, submit an enquiry, request a quote, make a booking or otherwise communicate with us.

INFORMATION WE COLLECT

We may collect personal information that you provide to us, including:

• Your name
• Email address
• Phone number
• Pickup and destination details
• Event date and booking information
• Number of passengers
• Information you include in an enquiry or other communication with us

Our website and service providers may also automatically collect technical information such as your IP address, browser type, device information and information about how you interact with our website.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Respond to enquiries and quote requests
• Arrange and manage party bus bookings
• Communicate with you about your booking
• Provide customer service
• Operate, maintain and improve our website and services
• Prevent fraud, misuse or security incidents
• Meet our legal and regulatory obligations

We will only use your personal information for purposes reasonably connected with providing our services or as otherwise permitted or required by law.

HOW WE SHARE INFORMATION

We do not sell your personal information.

We may provide personal information to service providers where reasonably necessary to operate our business and provide our services. This may include website hosting, communications, payment processing, analytics and other technology providers.

We may also disclose information where required by law, regulation, court order or a lawful request from a government or regulatory authority.

SHOPIFY

Our website is powered by Shopify.

Shopify may collect and process certain information when you visit or interact with our website in order to provide its platform and related services.

Shopify's handling of personal information is governed by its own privacy practices and policies.

COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and similar technologies to operate correctly, understand how visitors use the website, remember preferences and improve the user experience.

Some of these technologies may be provided by third-party services used by our website.

You can control or disable cookies through your browser settings, although some website functionality may be affected.

SECURITY

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Please do not send sensitive information through our website or email unless it is necessary for your booking.

RETENTION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services, maintaining appropriate business records, resolving disputes and complying with legal obligations.

ACCESS, CORRECTION AND PRIVACY REQUESTS

You may contact us if you would like to request access to personal information we hold about you, ask us to correct inaccurate information, request deletion where applicable, or raise a concern about how your information has been handled.

We may need to verify your identity before responding to certain requests.

PHOTOS, VIDEOS AND SOCIAL MEDIA CONTENT

From time to time, photos or videos may be taken during Venga Party Bus bookings, events or promotional activities.

Where appropriate, we may use photos, videos or other content featuring our buses, customers or events on our website, social media accounts, advertisements and other promotional material where consent has been obtained or where otherwise permitted by law.

We may also repost or share content that customers have publicly posted and tagged or mentioned Venga Party Bus Sydney in, where appropriate.

If you appear in content published by Venga Party Bus Sydney and would like us to remove it, please contact us at vengapartybus1@gmail.com or 0455 555 506. We will consider and action reasonable removal requests as soon as practicable.

We will not intentionally publish sensitive personal information alongside photos or videos without appropriate consent.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services, including social media platforms.

Those websites operate independently from us and may have their own privacy policies. We are not responsible for the privacy practices of third-party websites.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal obligations.

The latest version will be published on this website with an updated revision date.

CONTACT US

For privacy questions, requests or complaints, please contact:

Venga Party Bus Sydney
Email: vengapartybus1@gmail.com
Phone: 0455 555 506